Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 92r6 ("92r6", "we", "us", "our") collects, uses, stores, discloses, and protects the personal data of users ("Player", "you", "your") who access or use the 92r6 website, mobile platform, casino games, sportsbook, and all associated services (collectively, the "Services"). 92r6 is committed to handling personal data responsibly and in a manner consistent with internationally recognised data protection principles.

By registering an account, completing the 92r6 login process, or otherwise using the Services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the 92r6 Services.

This Policy should be read alongside the 92r6 Terms & Conditions and Responsible Gaming policy, which together form the complete regulatory framework governing your use of the platform.

2. Personal Data We Collect

92r6 collects personal data from you in two principal ways: data you provide directly to us, and data collected automatically through your use of the platform.

Data You Provide Directly:

• Identity data: full name, date of birth, nationality, and government-issued identification documents provided for Know Your Customer (KYC) verification purposes.
• Contact data: email address, mobile telephone number, and residential address.
• Account credentials: username and encrypted password created at 92r6 login registration.
• Financial data: payment method details (JazzCash mobile number, Easypaisa mobile number, bank account details for HBL, UBL, Meezan Bank, or Bank Alfalah), deposit and withdrawal history, and transaction records.
• Communications data: records of all correspondence between you and the 92r6 support team, including live chat transcripts, emails, and support tickets.
• Responsible gaming data: self-declared information provided when setting deposit limits, loss limits, or initiating self-exclusion.

Data Collected Automatically:

• Technical data: IP address, device type and identifier, operating system, browser type and version, screen resolution, and language settings.
• Usage data: pages visited, games played, bets placed, session duration, features used, and navigation patterns within the 92r6 platform.
• Cookie and tracking data: as described in Section 7 of this Policy.
• Geolocation data: approximate location derived from IP address for eligibility verification and fraud prevention purposes.

3. How 92r6 Uses Your Personal Data

92r6 processes your personal data for the following purposes:

• Account management: Creating, verifying, maintaining, and securing your 92r6 account, processing your 92r6 login, and communicating account-related information.
• Service delivery: Enabling you to use all 92r6 platform features, place bets, play games, and access the full casino and sportsbook offering.
• Payment processing: Processing deposits, withdrawals, and refunds via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other supported methods.
• Identity and age verification: Confirming that you are at least 18 years of age and meeting our Know Your Customer (KYC) obligations as required by our regulatory framework.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, money laundering, account takeovers, and other prohibited activities.
• Legal and regulatory compliance: Meeting anti-money laundering (AML), counter-terrorism financing (CTF), and other applicable legal obligations.
• Responsible gaming: Monitoring account activity to identify potential problem gambling behaviours, administering player-requested limits and self-exclusions, and fulfilling our responsible gaming obligations.
• Customer support: Responding to queries, complaints, and requests submitted to the 92r6 support team.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have consented to receive such communications. You may opt out at any time.
• Platform improvement: Analysing usage patterns and technical performance data to improve the 92r6 platform, correct errors, and develop new features.

4. Legal Basis for Processing

92r6 processes your personal data on one or more of the following legal grounds:

• Contractual necessity: Processing required to perform the contract between you and 92r6 (i.e., to provide the Services you have registered for).
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and CTF obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and business analytics, where these interests are not overridden by your rights and freedoms.
• Consent: Processing for optional activities such as marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Sharing Your Personal Data

92r6 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and on a strictly limited basis:

• Payment service providers: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other payment processors, for the purpose of executing your financial transactions.
• Identity verification providers: Third-party KYC and age verification services used to confirm your identity and age in compliance with regulatory requirements.
• Game software providers: Casino software suppliers who provide game content to the 92r6 platform, solely as necessary to deliver the gaming experience.
• Fraud prevention and security services: Specialist providers used for detecting and preventing fraudulent activity and money laundering.
• Regulatory and legal authorities: Law enforcement bodies, regulatory authorities, and courts where we are legally required to disclose personal data.
• Professional advisers: Lawyers, accountants, and auditors under strict confidentiality obligations.

All third-party service providers engaged by 92r6 are subject to contractual data protection obligations and are permitted to process your personal data only for specified purposes and in accordance with our instructions.

6. Payment Data

92r6 does not store complete payment card numbers or full bank account credentials on its own servers. Financial transaction data is processed through secure, PCI-DSS compliant payment channels. Partial payment identifiers (such as the last four digits of an account number or a JazzCash or Easypaisa mobile number) may be retained in your account records for transaction history and dispute resolution purposes. All payment data transmitted between your device and 92r6 is encrypted via 256-bit SSL.

7. Cookies & Tracking Technologies

92r6 uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies may be set when you access the 92r6 website:

• Strictly necessary cookies: Essential for the platform to function, including maintaining your 92r6 login session, security tokens, and load balancing. These cannot be disabled.
• Functional cookies: Remember your preferences, language settings, and platform configuration choices to improve your experience.
• Analytics cookies: Collect anonymised data on how players navigate and use the 92r6 platform, used to improve performance and identify technical issues.
• Marketing cookies: Track whether you arrived at 92r6 via a particular promotional channel. Only set with your consent.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use core 92r6 platform features.

8. Data Retention

92r6 retains personal data for as long as your account remains active and for a period thereafter as required by applicable legal, regulatory, audit, and dispute resolution obligations. In general:

• Account and transaction data is retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering regulations.
• KYC documentation is retained for the period required by applicable law, typically five (5) years or as otherwise directed by regulatory requirements.
• Customer support communications are retained for up to three (3) years from the date of the interaction.
• Marketing consent records are retained for as long as necessary to demonstrate compliance and until you withdraw consent.

When personal data is no longer required, 92r6 will delete or anonymise it securely.

9. Your Data Rights

Subject to applicable law, you may have the following rights in relation to your personal data held by 92r6:

• Right of access: You may request a copy of the personal data 92r6 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to restrict processing: You may request that we limit the processing of your personal data in certain circumstances.
• Right to data portability: You may request a structured, machine-readable copy of personal data you have provided to 92r6, where technically feasible.
• Right to object: You may object to processing based on legitimate interests, and you may opt out of marketing communications at any time.
• Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the 92r6 support team. We will respond within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

10. Data Security

92r6 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include 256-bit SSL encryption for all data in transit, access controls limiting internal data access to authorised personnel on a need-to-know basis, regular security assessments and penetration testing, and two-factor authentication support for all player accounts. Despite these measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your 92r6 login credentials.

11. Minors

The 92r6 platform is strictly for adults aged 18 years and over. 92r6 does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, that account will be immediately suspended, all data will be deleted, and any funds deposited will be returned to the payment source. If you have reason to believe that a minor has registered an account on the 92r6 platform, please contact the support team immediately.

12. Changes to This Privacy Policy

92r6 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered players by email or by a prominent notice on the 92r6 platform prior to the change taking effect. The date of the most recent revision is displayed at the top of this page. Your continued use of the 92r6 Services following the publication of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.

13. Contact & Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 92r6, please contact our support team. All data-related enquiries are handled in English and will receive a response within a reasonable timeframe.

Email (plain text): [email protected]